Whether you’re a seasoned renter or embarking on your first rental journey, we’re here to provide you with comprehensive resources and support to make your experience as smooth and stress-free as possible.
Tenant Rights and Responsibilities:
Familiarise yourself with the rental process, including application requirements, lease agreements, and tenant rights and responsibilities. Understand your rights and responsibilities as a tenant, including rent payment procedures, maintenance and repair obligations, and lease renewal policies.
Access resources and information to help you navigate landlord-tenant relationships and resolve any disputes that may arise during your tenancy, please refer to NSW Fair Trading website on https://www.fairtrading.nsw.gov.au/housing-and-property/renting
Tenant Portal Access:
Upon approval as a tenant, gain access to our convenient online tenant portal to view your payment status, history and rental ledger which is optional. Please contact one of our friendly team members to set up your access.
Maintenance Support:
We are here to help you navigate any issues. Even though some repairs are not urgent, we still ask you to alert our team as soon as possible to maintain the upkeep of the property. Submit maintenance requests with clear descriptions of the issue including relevant images or videos via email to admin@gitrealty.com.au, and our team will promptly address any issues to maintain a safe and comfortable living environment.
Maintenance Troubleshooting
After Hours Emergency Contacts
In an event of emergency, please contact Jeffery on mobile 0449880619 in the first instance.
- Other emergency contacts:
- Electrician: Ethan – 0468 512 080 (please inform that you are the tenant from Globe Realty)
- Plumber and gas: Jim – 0451 656 556 (please inform that you are the tenant from Globe Realty)
Contact us:
Globe Realty Sydney
A: Suite 101 Level 1, 187 Thomas Street Haymarket NSW 2000
P: 02 8011 1988